The Home Handbook
A digital home handbook buyers actually use
Your seller captures everything about the home once. Your buyer opens it on day one, and the questions stop landing on you.
Why agents love the handbook
Fewer questions
The post-closing questions stop landing on you.
Better listings
Your listing looks handled, because it is.
Happier clients
Your client remembers who made the move easy.
One place for the whole home
The manual the house never came with
Pages of detail or a few key notes. Flexible enough for any home.
- Utilities, warranties, appliances, and materials
- HVAC, filter sizes, pool and irrigation
- HOA rules and neighborhood insights
Inside the handbook
What goes in the handbook
Each section holds as much or as little as the home needs. Click through the one a seller filled in for 428 Birchwood Lane.
Home Handbook · 428 Birchwood Lane, Franklin, TN
Utilities
- Electric
- Middle Tennessee Electric · avg $142/mo
- Water & sewer
- Franklin Water Management · avg $58/mo
- Gas
- Atmos Energy · avg $46/mo, $90 in winter
- Internet
- AT&T Fiber · jack is in the office closet
- Photo
- Trash & recycling
- Pickup Tuesday · recycling every other week
Home Handbook · 428 Birchwood Lane, Franklin, TN
Systems & HVAC
- Furnace filter
- 16×25×1 · swap every 90 days
- Upstairs AC
- Trane XR14 · 2019 · tuned up each April
- Water heater
- Rheem 50 gal gas · 2021 · flush yearly
- Manual
- Main water shutoff
- Basement, behind the laundry sink
- Photo
- Breaker panel
- Garage, north wall · every breaker labeled
Home Handbook · 428 Birchwood Lane, Franklin, TN
Appliances
- Refrigerator
- Samsung RF28R7351SG · warranty to 2027
- Warranty
- Dishwasher
- Bosch 500 Series · refill rinse aid monthly
- Manual
- Range
- GE Profile · pull the racks before self-clean
- Washer & dryer
- Staying with the home
- Garage opener
- LiftMaster 8500W · two remotes in the kitchen drawer
Home Handbook · 428 Birchwood Lane, Franklin, TN
Paint & finishes
- Living & dining
- SW Agreeable Gray 7029 · eggshell
- Trim & doors
- SW Extra White 7006 · semi-gloss
- Kitchen cabinets
- BM Hale Navy HC-154
- Hardwood
- White oak · Bona refinish in 2022
- Touch-up paint
- Labeled cans on the garage shelf
- Photo
Home Handbook · 428 Birchwood Lane, Franklin, TN
Outdoor & seasonal
- Pool pump
- Pentair SuperFlo · how to restart it
- Video · 45 sec
- Irrigation
- Rain Bird, 6 zones · blow out before first freeze
- Video · 1 min 20 sec
- Gutters
- Cleaned every November
- Lawn
- Bermuda · mowed Thursdays
- Fireplace
- Gas · pilot switch is under the grate
- Video · 30 sec
Home Handbook · 428 Birchwood Lane, Franklin, TN
HOA & neighborhood
- HOA
- Westhaven HOA · $95/mo
- Bins
- Out of street view by 7 p.m. on pickup day
- Pool & clubhouse
- Key fob from the HOA office
- Cluster box at the corner · box 14
- Block party
- Third Saturday in May
Home Handbook · 428 Birchwood Lane, Franklin, TN
Codes & access
- Garage keypad
- ••••
- Unlocks at closing
- Front door lock
- Schlage Encode · app transfers at closing
- Alarm panel
- ADT · ••••
- Unlocks at closing
- Wi-Fi
- Birchwood-Home · ••••••••
- Unlocks at closing
- Community gate
- ••••
- Unlocks at closing
Home Handbook · 428 Birchwood Lane, Franklin, TN
Service providers
- Plumber
- Hartley Plumbing · replaced the main line in 2023
- HVAC
- Cool Air Heating · does the April tune-ups
- Pest control
- Quarterly service · next visit in June
- Electrician
- Installed the EV charger in the garage
- Handyman
- Mike R. · great with drywall
Private until closing
Sensitive details stay locked until closing day
Your seller shares with confidence, and your buyer still gets the essentials up front.
- Garage codes and gate access stay hidden
- Security system details unlock at closing
- Utilities and basics visible for the microsite
Photos and video
Show, do not tell
The tribal knowledge that used to be a phone call to you, captured in a clip.
- How to restart the pool or winterize the fireplace
- A photo on every card
- Blueprints and schematics welcome
Effortless capture
It fills itself in
Enter the address and the likely provider is suggested. Add a note, snap a photo, done.
- Providers auto-suggested by address
- Average cost and notes on each utility
- Service providers, who serviced what exactly
Fill it your way
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1
Seller self-serve
Sellers love filling in the details they know best.
-
2
Agent white-glove
Do it for your seller as a premium touch.
-
3
Paper intake form
Walk the home, jot details, enter later.
The handbook powers your listing microsite
Captured up front, it becomes a branded preview buyers browse before they offer.
As a seller, I loved being able to leave the new owners with everything they needed in one organized place. HomeHandoff™ allowed me to share smart home app information, utility contacts, HOA details, and all the little things that help a new owner settle in. I honestly wish I had HomeHandoff when we sold our last cabin, it would have made that transition so much easier!
The seller captures it in the handbook once, and the buyer is added once under contract. The majority of the handbook is available to them right away with the sensitive information opening on closing day.
As much or as little as the home needs. It is built to be flexible, not cumbersome.
Yes. Garage codes and security stay locked until closing day, and no contact information is shared.
